Heating Services
Heating Services
What We Can Do
- Reliable, Honest, Friendly Service
- Commercial & Domestic Gas, Oil & LPG Installation Service & Repair
- Pay Monthly Breakdown & Service Agreements Available
- Boiler & System Repairs
- Landlord & Homeowner Gas Oil & LPG inspections/servicing carried out
- System Upgrades
- 0% Finance available also 7-12 Years parts and labour manufacturers guarantee on installed boilers, cylinders and controls
- Underfloor Heating
- Vented and Unvented hot and cold water systems
Many more services on offer please contact us for any enquiries…
customer care
Customer Charter
At The Boiler Engineer Ltd our customers are the most important people in our business and we pride ourselves on our customer care. This is our promise to you.
We will always endeavour to:
- Answer all telephone calls within a timely manner
- Be courteous but friendly in all our communications
- Provide clear and concise worksheets and invoices
- Respond to calls within an acceptable timescale
- Send a trained and qualified tradesman to all calls
- Consider the local and global environment in everything we do
- Deal with any problems when things go wrong
Our trained members of staff will:
- Arrive on time and park considerately at your property
- Make every possible effort to protect your floors and furniture
- Leave your property safe and tidy at the end of each call / working day
- Keep noise and disruption down to the lowest possible level
- Be courteous but friendly at all times
We are confident that our high levels of customer care will satisfy our clients but if that is not the case then we would encourage you to let us know. We appreciate all feedback whether good or bad and any written complaints are investigated personally by myself to ensure that any appropriate action is taken and the customer is kept informed.
Wayne Chapman
Managing Director
The Boiler Engineer Ltd
