Easy payments for a new boiler, up to 10 years finance available!

Boiler Care‎ cover, Peace of mind from £6 per month.


Heating Services

What we can do

  • Reliable, Honest, Friendly Service
  • New Gas, Oil & LPG Installation Service & Repair
  • Pay Monthly Breakdown & Service Agreements Available
  • Boiler & System Repairs
  • Landlord & Homeowner gas oil & Lpg inspections/servicing carried out
  • System Upgrades
  • 0% Finance available also 7-10 Years parts and labour manufacturers guarantee on installed boilers, cylinders and controls
  • Underfloor Heating
  • Vented and Unvented hot and cold water systems

Many more services on offer please contact us for any enquiries...


Customer Charter

At The Boiler Engineer Ltd our customers are the most important people in our business and we pride ourselves on our customer care. This is our promise to you.

We will always endeavour to:

  • Answer all telephone calls within a timely manner
  • Be courteous but friendly in all our communications
  • Provide clear and concise worksheets and invoices
  • Respond to calls within an acceptable timescale
  • Send a trained and qualified tradesman to all calls
  • Consider the local and global environment in everything we do
  • Deal with any problems when things go wrong

Our trained members of staff will

  • Arrive on time and park considerately at your property
  • Make every possible effort to protect your floors and furniture
  • Leave your property safe and tidy at the end of each call / working day
  • Keep noise and disruption down to the lowest possible level
  • Be courteous but friendly at all times

We are confident that our high levels of customer care will satisfy our clients but if that is not the case then we would encourage you to let us know. We appreciate all feedback whether good or bad and any written complaints are investigated personally by myself to ensure that any appropriate action is taken and the customer is kept informed.

Wayne Chapman
Managing Director
The Boiler Engineer Ltd

"LARGE ENOUGH TO COPE – SMALL ENOUGH TO CARE"

Testimonials

Boiler service.

Very punctual, good, honest value for money service. Very friendly.

- Repeat Customer in Ashford, 02/05/14

New boiler.

Good value for money, punctual, friendly team, extremely tidy, did what they said on time and within agreed budget.

- Customer in Ashford, 12/09/14

Boiler breakdown. Repaired and now running.

Excellent service very punctual. Extremely helpful.

- Customer in Ashford, 09/12/14

The Boiler Engineer Ltd is authorised and regulated by the Financial Conduct Authority in relation to credit brokering *Reg no:688875. Credit is provided by Hitachi Personal Finance, a division of Hitachi Capital (UK) Plc authorised and regulated by Financial Conduct Authority. The Boiler Engineer Ltd, 24 Ashford Road, Tenterden, Kent, TN24 4QU